Privacy Policy

This policy explains what information Skylink Co ("we", "us") collects when you use skylinkco.com, how we use it, and the choices you have. If you have any questions, email info@skylinkco.com.

Information we collect

We only collect information you choose to give us through our forms: your name, email address, phone number, company name, the level of support you're interested in, and anything you write in your message. If you submit a referral, we also collect the details you provide about the business you're referring.

Like most websites, our hosting provider may automatically record basic technical data such as your IP address, browser type and pages visited, for security and to keep the site running.

How we use your information

We use the information you send us to reply to your enquiry, schedule calls, prepare a proposal, provide our services if you become a client, and process referral rewards. We may follow up by email or phone about your enquiry. We don't sell your personal information, and we don't use it for unrelated marketing without your permission.

Who we share it with

We share information only with service providers that help us run our business, such as our website host and form processor (Netlify) and our email and calendar tools, and only as needed for them to provide their service. We may also disclose information if required by law.

Client data

When we work for you as a client, our team only accesses the accounts and data needed for the tasks you assign. You stay in control of your logins and can change or remove access at any time.

How long we keep it

We keep enquiry information for as long as needed to respond and follow up, and client information for the length of our engagement plus any period required for legal or accounting purposes. You can ask us to delete your information at any time.

Your choices and rights

You can ask to see, correct or delete the personal information we hold about you, or ask us to stop contacting you, by emailing info@skylinkco.com. Depending on where you live, including California and Canada, you may have additional rights under local privacy laws, and we will honor those requests.

Cookies

Our website does not use advertising or tracking cookies. We load fonts from Google Fonts, which may receive your IP address as part of delivering them.

Security

We use reasonable measures to protect the information you share with us. No method of transmission over the internet is completely secure, but we work to keep your information safe.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.