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Virtual assistants for physical therapy clinics

Front-desk cover, intake paperwork and patient follow-up handled by a VA who already knows clinic scheduling, so your therapists can treat instead of chase.

3-4h
Saved daily on front desk
7 days
To onboard
24/7
Coverage available
$899/mo
Starting from

What your VA handles

Day one starts with the jobs that eat your week. Everything below is standard, not an add-on.

  • Appointment booking, confirmations and reminders
  • Waitlist management and cancellation backfill
  • New patient intake forms and chart prep
  • Insurance verification support and claim follow-up
  • Patient follow-up calls and reactivation campaigns
  • Billing reminders and overdue payment chasing
  • Google review requests after discharge
  • Referral tracking with local doctors
Real scenario

A clinic where the front desk never catches up

A busy PT clinic has one person covering reception, phones, intake and billing. Calls go to voicemail during treatment hours, cancellations leave gaps nobody fills, and reactivation calls never get made. A Skylink VA takes over the phone line, books from the waitlist the moment a slot opens and runs a weekly reactivation list, while the front desk stays with the patients who are actually in the room.

Your front desk, covered

Calls answered, slots filled and intake ready before the patient walks in.

Book a free call
Questions

Common questions

Can a VA handle patient information?
Your VA only accesses the systems you give them access to, and you control those permissions. Many clinics keep clinical records in-house and give the VA access to scheduling, intake and billing tools only. Talk to us about what your practice requires.
Do you know clinic software?
We match you with a VA who has worked in clinics. Jane App, Cliniko, WebPT, Acuity, Google Workspace and QuickBooks are all common. If you use something else, we learn it during onboarding.
Can they answer the phone during treatment hours?
Yes. Our calling agents can answer live, take messages, book appointments and return missed calls, so nobody reaches a voicemail while your therapists are with patients.
How fast can we start?
Usually about 7 days from the first call: discovery, matching, then onboarding with your tools and routines.
Get started

Virtual assistants, handled

Book a free 30-minute call. We'll map what to hand off first and which plan fits.